FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How about the lead time?

The lead time depends on what kind of molds you ordered. Normally for small molds, it takes 5-6weeks, big molds 7-8weeks, extra big molds(e.g. size exceed 1meter) 9-10 weeks.

What’s your terms of delivery?

A:The normal term is like FOB, CNF, CIF...

 

What’s your terms of payment?

A: T/T or L/C at sight.

Do you provide 3D models and 2D drawing before molds making?

A:Yes, once order confirmed and deposit received, we will start to work 3D models and 2D drawing, for client’s final approval; then go to CNC works.

Can we have updates during molds making?

A: Sure, we have a tracking chart for each mold making, and send you the updates every week until the mold completed.

What’s the guarantee of your molds?

A: Actually our molds design and making is based on client’s requirement. The client should give us a quantity forecast of the molds gonna to work, then we choose mold steel, mold parts, to guarantee the lifespan. 

How to maintain a mold when dismount from the machine?

A: 1) turn off cooling water, blow up the water.

2)Clean up all surface, spray anti-rust oil equally.

3) Place the mold at safe and dry position,make a record.

How can we get a fast quotation feedback?

A: In order for the maker to evaluate the molds cost precisely, the inquiry should include 2D drawing, 3D models, lifespan expectation, parts material using, parts surface requirement, and machine parameters. 

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